Virtual Phone Systems

When many people think of a virtual phone system, their minds are automatically drawn to highly customizable voicemail options. The truth is that virtual phone systems are more than just voicemail; they can provide automatic phone attendants, virtual telephone numbers, call forwarding and voicemail-to-email features as well.


Voicemail-to-Email

Checking voicemail is often a tedious part of managing a small business. It can sometimes be difficult and extremely time consuming to weed out important telephone calls that need to be returned immediately from those that may be able to wait a bit longer. Voicemail-to-email allows employees to check their voicemail via their email accounts by simply logging in and reading the name of the caller, the telephone number that they called from and the nature of the call. This is either done via voicemail-to-text technology or a live person who checks and monitors voicemails for email translation. These voicemails are prioritized in order from the most important to the least important.


Finding the office phone system that’s right for your business requires a careful assessment of your business’s needs and goals. If your business needs a phone system to improve customer communications, increase customer confidence, widen the customer base and provide better support service, a virtual phone system may be right for you. With so many phone system options available, there is a service plan to fit every need and budget.