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Wednesday, August 22, 2012

How Real Estate Professionals Make the Best Use of a Virtual Phone System

The real estate industry continues to thrive despite recent economic turmoil. As a result, real estate professionals are constantly on the lookout for products and services that can help them in their sales endeavors. A virtual phone system is a phenomenal tool for real estate pros to use in the office, at home and on the go.

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The real-estate business would not be as lucrative as it is today without plenty of advertisement. After all, it would be harder to sell properties without making their availability known to potential buyers. Most properties are advertised in classified ads, websites and signs placed in their front yards, and making the most out of these ads is the best way to gather the public’s attention. A virtual phone system, along with a toll-free 1 800 numbers, is the best way for a real estate professional to encourage potential buyers to call for more information. Also, these communication systems offer several features that boost productivity and better the overall experience for the consumer.

Information Hotlines
Being a real estate professional is a busy job, and as a result, it is likely that these individuals simply do not have the time to field the dozens of telephone calls they are likely to receive over the course of a day. When most people call the telephone number they see associated with a home or other property, they are calling for information or perhaps to schedule a viewing. An information hotline is one feature of a virtual phone system that can truly be invaluable; the real estate professional can easily record the basic information about the property for the prospective buyer to hear directly after the call is placed.

Connecting With an Agent
When using an information hotline, it is important for real estate pros to provide consumers with the opportunity to learn more about a property or contact the agent directly. Therefore, it is imperative that automated operators are utilized in these situations. For instance, once the automated recording that provides basic information about the property has been played, the potential buyer may then choose to press 0 to hear the price of the property or schedule a viewing. The call would then be forwarded to the real estate professional and handled accordingly.

Other Features to Consider
A virtual phone system includes the ability for real estate professionals to forward calls to a mobile device to increase their efficiency while in the field. This is very important, especially when it is considered that agents rarely spend any time in the office unless they are finalizing paperwork or meeting with clients. Call screening is also a great feature because it provides agents with the ability to block unsolicited calls while allowing those that are from legitimate potential buyers.

A virtual phone system is an exciting and effective means of communication for real estate professionals. When all of the available features are combined and used in conjunction with one another, they can boost productivity, ease stress and even help to increase overall sales.

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