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Thursday, June 14, 2012

Virtual Telephone System

Why is a Virtual Telephone System the Answer for my Home Business?

If you have made the decision to run a business from home, chances are that you have also spent some time considering how to make the most of your landline telephone service. A virtual telephone system is another option that you may want to consider, especially since it provides plenty of benefits specifically designed to help a home business flourish.

Friendly, Professional Greetings

When a home business is first launched, many entrepreneurs choose to add a second telephone line in their homes that is dedicated for business use. Though this may seem like a great idea at first, these people soon find that it is difficult to answer the telephone professionally, especially when there are other people in the home. A virtual telephone system ensures that anyone calling the business telephone number will be greeted professionally and courteously every single time via an automated operator. If the caller wishes to speak with the business owner directly, the person who answers the phone will be promptly notified and the call can be handled with care.

Simple Interface

Running a home business is no simple feat, and it often takes a large amount of time and effort to keep everything organized and in its place—including telephone call logs and messages. When using a virtual telephone system, business owners can easily manage all of their settings and voicemail messages from a single desktop application. This includes setting up and deactivating call forwarding options, setting up automatic answering and even managing the times during which business calls will be accepted. With a landline telephone service, these options are extremely limited and some of them simply do not exist.

Save Money

Although virtual phone systems may sound like an expensive undertaking due to all of the options and features it provides, it is actually quite affordable, especially when compared to the cost of purchasing a second telephone line and all of the necessary features. In many cases, homeowners must pay for the installation of a brand new telephone jack, connection fees and expensive monthly fees associated with telephone access and features like call forwarding, call waiting and even caller ID. With a virtual telephone service, on the other hand, all of these features are included in the low monthly price; this is often less than the cost of a second telephone line on its own.

Better Call Handling

When running a home business, it is important for clients and customers to anticipate a professional experience each and every time they call. For this reason, a virtual telephone system is certainly the answer for any home business. By combining a professional pre-recorded greeting with plenty of options for the caller, each call is handled with the best of care and no issue goes unresolved. Even if the business owner will be away from home for a period of time, the phone system interface can travel with them and allow them to forward calls to any designated telephone with just a few simple clicks.

If you are interested in starting a home business or if you already have a home business but have become frustrated with the limitations of a standard landline telephone, a virtual phone system is an efficient and affordable solution. With easy management tools and a host of benefits for both yourself and your customers, you simply cannot go wrong.

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