Friday, March 1, 2013

Benefits and Functions of a Virtual Phone

A virtual phone, also known as a virtual PBX is a phone system that serves as an important means of communication for all business enterprises. Most of the business enterprises now are registering for a virtual telephone simply because of its features and its influence on any business. This has allowed companies to optimize its use to aid them, minimize its rate and also utilize the advanced features of a virtual telephone.

Manage Your Communication System

A virtual phone is not expensive like a traditional PBX. Moreover, it does not require a whole army of people for its maintenance. It is just perfect for business owners and entrepreneurs who work in tight financial budgets. It is important that you stay connected with your customers and yet do not run up a big bill. So a phone system is inevitable and in this case it is a virtual phone. 

In the present business scenario a virtual telephone practically dominates the business communication system. It needs no hardware, no software or any expensive installation. Moreover, it does not even need a dedicated telephone connection. It can work with any of your existing telephone connections. It is also easy to manage. The entire service is hosted on the provider’s system offsite but you can manage your extensions, voicemail box, call rerouting options and other settings.

Mobile Communication

With a virtual phone system you can enjoy the benefits of using a mobile communication system – professional greetings, call routing, voicemail box and other features without being tied to desk and wires. A virtual telephone can keep you connected with all your important communications when you are at the office, at home or on the go. This is a special kind of phone system that works with any phone - even your cell phone.  The auto attendant of a virtual telephone routes your caller to the right person or department. It can forward calls to more than one phone number of your choice. You can also set the day and hours when you are available on a particular number to receive calls.

Call Forwarding

Your virtual phone forwards all your calls and a special feature - Follow-Me-Find-Me locates you at more than one phone number of your choice. You can set days of the week and even hours that you are available on each number and customize exactly where and how you want your customers to reach you. It is better to use your cell phone number as the first choice for call divert and your residential phone as the second. If you are busy you can also use the “Do Not Disturb” mode until you are available.


If you cannot answer a call you can route it to your voicemail box. Your customers can leave a message for you in your voicemail box and you will reply back to them.  Your phone system sends you alerts to your email addresses or on any landline or mobile phone number as soon as you get a new message in your voicemail box. Voicemails can also be read in emails.

Online Fax

Faxing online or virtual fax is a special feature of a virtual phone. It completely eliminates the need for a fax machine and paper and instead sends and receives fax online. It’s simple to use and is faster than the traditional faxing system.

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